At Pavenrod, we exclusively use recycled and bio-based materials, such as organic cotton and wool, as well as recycled fibers like recycled polyester and recycled nylon. These choices aim to reduce our reliance on non-renewable raw materials and minimize our environmental impact. We are constantly looking for new innovative and sustainable materials to integrate into our products.

We work closely with our suppliers to ensure that all materials used in our products are certified recycled or bio-based. We require certifications and proof of traceability to guarantee the origin and environmentally friendly manufacturing method of these materials.

Our products are designed to be versatile and suitable for a wide range of outdoor activities, such as hiking, bivouacking, trekking, or climbing. However, each activity requires specific characteristics (thermal insulation, breathability, waterproofing). For example, clothing optimal for mountain hiking may not perform as well for static activities like winter bivouacking. We therefore recommend choosing your products based on the activity and anticipated conditions.

Yes, we ensure that our garments offer good water and wind resistance, while also allowing for optimal breathability to prevent overheating. However, the level of resistance may vary depending on the product, and each garment has been tested to meet the needs for protection against the elements while ensuring durable performance.

Caring for your Pavenrod garments extends their lifespan while helping to reduce environmental impact. Here are some tips for keeping your products in excellent condition:

• Washing: Wash in cold water on a delicate cycle with a mild detergent. All detailed information is available on the product pages.
• Drying: Avoid machine drying, which can damage the fibers. Air dry instead.
• Ironing: Iron at a low temperature and avoid direct contact of the iron with printed areas.
• Storage: Store your clothes in a dry place, away from direct light to prevent discoloration.
• Repairs: If an item is damaged, consider having it repaired rather than replaced. We offer a repair service to extend the lifespan of our products.

Yes, all Pavenrod products benefit from a legal and commercial warranty. In addition to the legal warranties, which apply free of charge, Pavenrod offers a 2-year commercial warranty from the date of purchase. It covers manufacturing defects (free repair or replacement) as well as certain damages related to normal use of the product, evaluated on a case-by-case basis depending on the product. Minor covered repairs are free; more extensive repairs or non-covered damages are carried out by quote, at your expense and with your prior agreement.

Excluded are: normal wear and tear, lack of maintenance, improper use, modification, or accident.

To benefit from this, please contact us at contact@pavenrod.fr with your proof of purchase and photos.

We ensure the quality of our products at every stage, from the choice of recycled and bio-based materials to manufacturing. Each product undergoes rigorous testing to guarantee its resistance, durability, and performance. We are committed to offering quality clothing while upholding our environmental values.

You will receive your invoices by email and you will also be able to find them in your customer area under the "Account" section.

We accept several secure payment methods, including:

• Credit Card (Visa, MasterCard, American Express)
• PayPal
• Apple Pay

Available options may vary depending on your country of residence.

We process orders quickly to deliver them to you as soon as possible. If you need to modify or cancel your order, contact us as soon as possible after placing it. If the order has already been shipped, you can return it according to our return policy.

Currently, we do not deliver internationally. However, you can contact us via our dedicated form to discuss the possibility of delivery to your country.

Deliveries are made directly to your home. You can choose between disposable and reusable packaging, highlighting our commitment to the environment right from delivery.

If you are not satisfied with your purchase, you can return or exchange your products within 30 days of receipt. Returned items must be in their original, unworn condition, with all tags attached. Return shipping costs are the responsibility of the customer, except in the case of our error or a defective product.

Yes, we offer a repair service for our clothing. If your product is damaged, please contact us to discuss available options. (Fees may apply depending on the repair needed.)

At Pavenrod, sustainability is at the core of everything we do. We exclusively use recycled and bio-based materials, prioritize local manufacturing, and offer a repair service to extend the lifespan of our products. Furthermore, we minimize our impact with minimalist packaging and collaborate with suppliers who share our sustainability values.

At Pavenrod, we are committed to extending the lifespan of our products. We offer a repair service for your Pavenrod garments to minimize their environmental impact and allow you to continue enjoying your favorite gear. To discuss your specific needs and arrange a repair, please contact our team at: contact@pavenrod.fr. We will be delighted to assist you and provide you with the necessary information to ensure the durability of your Pavenrod products.

All Pavenrod products are manufactured in France, which allows us to guarantee optimal manufacturing quality and support the local economy. This also helps reduce our carbon footprint. All Pavenrod products are manufactured in France, which allows us to guarantee optimal manufacturing quality and support the local economy. This also helps reduce our carbon footprint.

We do not follow the traditional seasonal collection model. We create timeless products, designed to last and adapt to all seasons. Products are regularly improved based on customer feedback and our innovations.